Return Policy: Return and refund policy
We hope you are happy with your purchases, but if you feel you need to make a return, please do read below. You need to return your item to us within 14 days of purchase in brand new condition and in its original packaging, so keep labels and packaging. A full refund or exchange will be given less any postage costs. This guarantee is in addition to your statutory rights.
In the case of faulty items or wrong items sent a full refund will be given as long as you safely return your items in a resalable condition and within 365 days following your original purchase. Normal wear and tear is not considered a manufacturing fault. Refunds can only be made to the original card you used for your purchases. We aim to refund our customers within a week of receiving your returned good.
Please include your name, address, order date and number to help us process your refund and return.
If you are returning an item because of an error on our part or because it is damaged or defective, we will arrange for a collection with one of our couriers.